How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I have had a few accounts with business information and i

Customer Question

I have had a few accounts with business information and i cant remember or access them . is there any way i can get ahold of previous accounts
Submitted: 1 year ago.
Category: Email
Expert:  cvd4311 replied 1 year ago.

If you are talking about email accounts, then you can go to that site: click on forgot password, then it will send to an email that you had set up with them or you can click on do not have access to this email and they will have you to answer security questions. I am sorry to say there is no way for anyone to tell which account on a site you have set up.

You would just have to go to the ones that you think are the sites and do the above (forgot password ***** forgot user id).

If it is an account email that you have paid for you can get a hold of them (use contact us) and they will get you back logged into it.

If this is not what you meant please click on reply and let me know.

Customer: replied 1 year ago.
All my old accounts had bein compromized and the password ***** recovery number was changed.
Expert:  cvd4311 replied 1 year ago.

Did you click on do not have access to those account again and answer the security questions or where they changed also? Can you let me know what sites they are on (yahoo, aol, etc)?

Expert:  cvd4311 replied 1 year ago.

Also did you pay for the accounts or are they free accounts?

Customer: replied 1 year ago.
The account is distinguished as an open account but all my security information has changed and i feel who ever had compromised my account took all my business information and secured just the devices they access my account with
Expert:  cvd4311 replied 1 year ago.

Question: Which accounts are you talking about: email etc? I need to know which email accounts you are talking about.

Also did you sign up with them for free or do you pay a monthly fee?

Expert:  cvd4311 replied 1 year ago.

Good morning, just checking to see if all is okay? Please reply in chat.