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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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I have been stopped for the second time in sending gmail. I

Customer Question

I have been stopped for the second time in sending gmail. I think the reason is that someone is sending undeliverable email to folks I don't know and it all comes back to me. There are a lot of them. I mark them as junk. This is getting terribly frustrating. And then my gmail sends are cut off for 24 hours. What can I do?
Thanks for any help you can give me.
Ann *******
Submitted: 11 months ago.
Category: Email
Expert:  Cody replied 11 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 11 months ago.

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Customer: replied 11 months ago.
Please do.
Customer: replied 11 months ago.
Are you connecting, insecurely, now?
Expert:  Cody replied 11 months ago.

No, are you able to see request remote assistance on your side?

Customer: replied 11 months ago.
Customer: replied 11 months ago.
Just want a brief answer, not more offers to cost me more. I think I should just change my email address. Just cancel my request, if you can.
Expert:  Cody replied 11 months ago.

I will put in the request.

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