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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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I cannot send e mail-(incoming mail is o.k.) fix? Harshman

Customer Question

I cannot send e mail-(incoming mail is o.k.) fix?
Daniel Harshman
***@******.***
Submitted: 1 year ago.
Category: Email
Expert:  Jason Fenoglio replied 1 year ago.

Hello, my name is ***** ***** I will do my best to assist you. Give me a few minutes to look over your question and I will respond shortly.

Expert:  Jason Fenoglio replied 1 year ago.

Which e-mail program are you using? Would you like to do a remote assist to get this working?

Customer: replied 1 year ago.
no.
Expert:  Jason Fenoglio replied 1 year ago.

Which e-mail client are you using?

Customer: replied 1 year ago.
first, it is 18$....then it is 39 $ . cost ratcheting ?
Expert:  Jason Fenoglio replied 1 year ago.

You told me that you did not want to do the remote assist so we can still work through the problem in the chat window. Just ignore any requests for remote assist if you are getting them. What is the e-mail client that you are running?

Customer: replied 1 year ago.
cincinnati bell fuse.net
Expert:  Jennifer French replied 1 year ago.

Were you ever able to get this to work? Please let us know!