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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I can't get email in my yahoo account, it keeps saying it's

Customer Question

I can't get email in my yahoo account, it keeps saying it's not my email n someone is using my phone number.
JA: How long have you had this issue with your Yahoo account?
Customer: June 16 2016
JA: What troubleshooting have you tried?
Customer: Everything they ask me please help
JA: The email expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: I just want to receive n send email n use my iTunes, thank you for your support
Submitted: 1 year ago.
Category: Email
Expert:  Kris Rodgers replied 1 year ago.

Hi,

We will need to go trough the account recovery process you can do this yourself with my assistance or I could connect to your PC and allow you to follow the steps.

What would you prefer?

Regards

Kris

Customer: replied 1 year ago.
Thank you
Expert:  arsufi2002 replied 1 year ago.

Hi,

My name is ***** ***** of the expert in computer category. I would like to assist you with your issue and would be your next active expert...

I you like to continue the troubleshooting, please reply

Share Email ID which is having issue?

Thanks

Expert:  arsufi2002 replied 1 year ago.

Hi,

My name is ***** ***** of the expert in computer category. I would like to assist you with your issue and would be your next active expert...

If you like to continue the troubleshooting, please reply

Share Email ID which is having issue?

Thanks