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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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I CANT GET INTO MY G-MAIL, TODAY ONLY, NONE, BUT A POPUP

Customer Question

I CANT GET INTO MY G-MAIL
JA: How long have you had this issue with your Gmail account?
Customer: TODAY ONLY
JA: What troubleshooting have you tried?
Customer: NONE, BUT A POPUP SAID THAT I COULD GET RID OF POPUPS IF I CLICKED ON SITE ? NAME NOW GONE.
JA: The email expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: i CANT TELL WHEN AN UPDATE IS REAL OR JUST SOMEBODY PLAYING A PRANK.
Submitted: 11 months ago.
Category: Email
Expert:  Viet - Email Tech replied 11 months ago.

Hi,

I'm sorry about the issue. What's the error or message when signing in your gmail email at the gmail.com website?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

Expert:  Viet - Email Tech replied 11 months ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.