How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I have forgotten my Gmail password and have changed my

Customer Question

I have forgotten my Gmail password ***** have changed my mobile phone and have a new number! So Gmail keeps sending codes to an alternate account which I use but it tells me it can't verify me! After all these years I can't remember when I opened this account either!
Submitted: 1 year ago.
Category: Email
Expert:  Kris Rodgers replied 1 year ago.


What is your gmail address?

Customer: replied 1 year ago.
Customer: replied 1 year ago.
I just want to change a password ***** find myself paying $50 per month!
Expert:  Kris Rodgers replied 1 year ago.

It's one off

Customer: replied 1 year ago.
My paypal account says its $50 per month! I think this is some kind of scam! I have changed passwords and forgotten passwords suddenly I am being held for ransom!
Customer: replied 1 year ago.
Never mind, I will just create a new account! That is still free!
Expert:  Josh replied 1 year ago.

Hi Nasrene,

We do offer one-time only questions so if you signed up for a subscription, I can have it cancelled for you. With that being said, would you like to continue with this issue?