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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I spent 1 1/2 hrs on chat line yesterday and was walked

Customer Question

I spent 1 1/2 hrs on chat line yesterday and was walked through installing Telstra mail
1. Today I can only receive incoming mail with Windows live mail
2 I cannot send outgoing mail
3. I don't know how to get into Telstra mail
Submitted: 1 year ago.
Category: Email
Expert:  michelleclive replied 1 year ago.

Hi Shirley my name is ***** ***** you have reached technical support service #1 USA based support. I will be the expert working with you online today to help and resolve the problem you have posted.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

Telstra email is configured in MS outlook or on which email browser you are accessing the email.