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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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I have attempted to download windows 10. I receive an error

Customer Question

I have attempted to download windows 10. I receive an error code OX-80004005 after it has gone thru what appears the entire download. What can I do to fix this?
Submitted: 12 months ago.
Category: Email
Expert:  Viet - Email Tech replied 12 months ago.

Hi,

I'm sorry about the issue. What's the model of your computer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

Customer: replied 12 months ago.
I am using Windows 7 and the make of my computer is an ASUS
Expert:  Viet - Email Tech replied 12 months ago.

Thank you. Can I connect remotely to your computer, so I can fix this issue directly for you?

Please reply at the box below. Thank you,

Expert:  Viet - Email Tech replied 12 months ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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