How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Cory Your Own Question
Cory, Support Technician
Category: Email
Satisfied Customers: 3458
Experience:  5+ years of email experience
Type Your Email Question Here...
Cory is online now
A new question is answered every 9 seconds

Still not fixed what seems to be happening is when they are

Customer Question

still not fixed
what seems to be happening is when they are sent they are going into recipients junk mail
Submitted: 1 year ago.
Category: Email
Expert:  flopcat98 replied 1 year ago.

What are you sending ?

Usually this has a lot more to do with the recipients email settings than yours

Or you have sent the same or similar thing so many times that it is automatically flagged by standard spam programs.

Customer: replied 1 year ago.
i am sending to different emailsseems to go through ok but goes into there junk mail on arrival
Customer: replied 1 year ago.
sent to 5 different accounts i use all the time and everyone straight to junk mail
ill let you securely connect but dont think i should have to pay again as problem hasnt been fixed
Customer: replied 1 year ago.
sre you there
Customer: replied 1 year ago.
Customer: replied 1 year ago.
am i invisible
Customer: replied 1 year ago.
i am logging off i hope all the monies i have given you will be credited back to my accounti am very dissapointed with your service
Expert:  flopcat98 replied 1 year ago.

have you got access to the accounts you are sending to ?

click on one of the mails and select "this is not spam"

or add the sending address to the contact list

either way it should start putting them in the in box.

or try sending the same message from a different account or a different location.

But the question i am asking is "what are you sending" if these are personal emails than the problem is probably that you have an ip address that was used by somebody else to do spam. If so you can ask your isp for a new IP address.

On the other hand if these are business emails and you send tons of them than you were probably flagged as a spammer and you would have to figure out what list has you flagged and deal with them to get yourself off it.

Expert:  Cory replied 1 year ago.


This is a duplicate question.

Respond to and will assist you.

Expert:  flopcat98 replied 1 year ago.

You can check if you are on a black list on this page

Expert:  Cory replied 1 year ago.


I connected with you remotely to correct the issue of the emails being sent to recipients. If they are going to the junk folder now, which I explained, you need to have them go to the email and click "this is not junk". "this is not spam" or something similar in the email account. By doing this, it will let the filter know to send the email to the inbox not the junk folder.

Let me know if I can help you with this further.