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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I can't bring up AOL Desktop like usual. I have a new-to-me

Customer Question

I can't bring up AOL Desktop like usual. I have a new-to-me small bar that pops up and says Desktop 9.8.1 - Con. . - square for max. and an X.
JA: How long have you had this issue with your A.O.L. account?
Customer: Just a few days.
JA: What troubleshooting have you tried?
Customer: Tried to get AOL going by clicking on the logo on my task bar, and going to my list of web and windows and clicking on AOL Desktop. Nothing.
JA: The email expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No. Except what is AOL Shield?
Submitted: 1 year ago.
Category: Email
Expert:  ChrisC replied 1 year ago.

Hi, my name is ***** ***** I'll be happy to help you today!

Did you make any changes to your system between now and and the last time it worked properly for you?