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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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I reset password but still can't get email they told me

Customer Question

I reset password ***** still can't get email they told me apple has to reconfigure
Submitted: 1 year ago.
Category: Email
Expert:  Dustin replied 1 year ago.

Welcome to, my name is ***** ***** I will do my best to assist you.

What type of device are you having this issue on, an iphone, ipad, a mac, or a PC?

Also, when you try to access your email, are you using an email app like mac mail, outlook 2011, thunderbird, or are you using your ipad or iphones built in email function?

Thank you,

Dustin S

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