How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I have been the "site" manager web site named ""

Customer Question

I have been the "site" manager for a web site named "" whose email was folded in under Gmail. We still use the to send and receive email but---I was taken ill and had emergency surgery. The surgery went OK but the anesthesia went bad. I got something called toxic encephalopathy which wiped out my complex brain functions for 5 days. While I have regained most of my functioning, I dont remember how to get into and control the "Pinelink" functions. I remember I had to log into my email address and then transfer to a Pinelink dashboard but I cant get there now. I got an email that said you are going to do a major upgrade and I dont want to have us loose our email address, etc.My Name is*****
my email address is***@******.***
my telephone number is(###) ###-####
I need some major help!
Submitted: 1 year ago.
Category: Email
Expert:  Dustin replied 1 year ago.

Welcome to, my name is ***** ***** I will do my best to assist you.

Would you like me to connect to your computer from here and work on the issue directly on screen? If so we can set this up via a secure remote assistance session. That session is guaranteed meaning if I cant help you then you will be entitled to a full refund of all fees.

Otherwise, I can try and assist you via written support alone. Let me know how you'd like to begin.

Related Email Questions