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What type of email account is it and from what type device are you accessing it?
Have you already checked your deleted items folder?
Please let me know if its there
You deleted more than one email that you need to recover?
I can do a remote connect to your computer for an additional fee.
Sorry, I thought you were trying to recover email not delete email.
ok just a moment please.
To DELETE the email just click in the box left to the specific email.
A check mark should appear.
Then press the symbol that looks like a trash can towards the top of the screen to delete it.
Were you able to delete the email?