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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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Locked out of my msn e-mail account after 15 years filled in

Customer Question

locked out of my msn e-mail account after 15 years filled in all required forms still can't get in. What can I do to get back into my account?
Submitted: 1 year ago.
Category: Email
Expert:  Jason Fenoglio replied 1 year ago.

Hi my name is ***** ***** I may be able to assist you. Have you tried the Account Recovery site for you Microsoft account?

https://account.live.com/password/reset

Customer: replied 1 year ago.
3 times still can't get in account

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