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Locked out of my msn e-mail account after 15 years filled in

Customer Question
all required forms still can't...
locked out of my msn e-mail account after 15 years filled in all required forms still can't get in. What can I do to get back into my account?
Submitted: 1 year ago.Category: Email
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Answered in 2 minutes by:
7/15/2016
Email technician: Jason Fenoglio, Sr. Systems Engineer replied 1 year ago
Jason Fenoglio
Jason Fenoglio, Sr. Systems Engineer
Category: Email
Satisfied Customers: 275
Experience: Sr. Systems Engineer
Verified

Hi my name is ***** ***** I may be able to assist you. Have you tried the Account Recovery site for you Microsoft account?

https://account.live.com/password/reset

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Customer reply replied 1 year ago
3 times still can't get in account
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,097
2,097 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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