How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
49766785
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

How do I retreive my forgotten password?

Customer Question

How do I retreive my forgotten password?
Submitted: 1 year ago.
Category: Email
Expert:  Sandy replied 1 year ago.

Hi, I'm Sandy and I look forward to help you today.

I'm sorry about the issue.

May I know about your email service provider? gmail/yahoo/hotmail or other

Please type at the box given below.

Expert:  Sandy replied 1 year ago.

Hi Barbara,

Are you still there?

May I know about your email service provider? gmail/yahoo/hotmail or other?

Please type at the box given below.

Optional:

May I connect with you remotely (over secure network session) to check/fix the issue directly?

Secure Remote support($14) can save a lot of time. I will fix the issue while you stay in front of your computer. It is 100% safe and secure.

We have fixed millions of computers over remote session and have an A+ rating with the Better Business Bureau website
http://www.bbb.org/greater-san-francisco/business-reviews/professional-services-general/justanswer-in-san-francisco-ca-82403

Expert:  Sandy replied 1 year ago.

Once you accept the secure remote support offer, please click the link:

http://www.justanswer.com/remotedesktop/join.aspx?Session=a24da278-b90a-4efe-bec1-dae518cb530d

Scroll down on that page and click "I Agree".

Download/allow and run this program to start secure remote session.

Expert:  Sandy replied 1 year ago.

Hi, Are you there?

I'm read to help you with this issue. Please follow my steps for providing me secure remote access. Thank you.

Expert:  Sandy replied 1 year ago.

Hi,

I'm following up with you to see how everything is going.

Do you still need help with this issue. Please reply back to me at the box given below.