How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Josh Your Own Question
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 19295
Experience:  Email expert with over 5 years experience
Type Your Email Question Here...
Josh is online now
A new question is answered every 9 seconds

My emails now have this really ??? 't know what to call it,

Customer Question

My emails now have this really long ??? don't know what to call it, but it is alot different. Looks like a whole bunch letters and numbers. Also my sent emails will not save to sent folder (even after I deleted a whole damn bunch). This is a law office and that could be a problem, not being able to save them. Please help, I'm so confused by it all.
Submitted: 1 year ago.
Category: Email
Expert:  Josh replied 1 year ago.

Hi Debbie,

Would you be okay if I connected to your computer to view and fix the issue?

Customer: replied 1 year ago.
please. Thanks. Debbie
Expert:  Josh replied 1 year ago.


I am sending you the offer so that I can connect to your computer. Please wait 1-2 minutes for the offer to appear.

Customer: replied 1 year ago.
Josh, I am having the attorney pay for the second service. I have changed the cc #, it is being declined, because of the name. Peter *****
Expert:  Josh replied 1 year ago.

I work on the technical side so I will need to direct you to customer service to fix that issue.

Please call 1-***-***-****

Related Email Questions