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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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I lost my Outlook 2013 email function, cannot send or

Customer Question

I lost my Outlook 2013 email function, cannot send or receive on my desktop PC but can on my synced phone and tablet. Also lost address book and folders in Outlook
Submitted: 1 year ago.
Category: Email
Expert:  Viet - Email Tech replied 1 year ago.


I'm sorry about the issue. Are Word / Excel programs currently working?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Customer: replied 1 year ago.
No need for your help. Issue resolved
Expert:  Viet - Email Tech replied 1 year ago.

I was waiting for you earlier, so I could fix the issue quickly for you, but I'm glad you got it working now. Do you have any other computer question / issue I can help you with today? Otherwise, we are canceling this for you. Thank you for the update,

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