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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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I work on a Mac Desk top unit and several email accounts.

Customer Question

I work on a Mac Desk top unit and several email accounts. One is a account and I am not receiving any incoming messages. When I check the account the incoming pop server is not highlighted and it will not allow it to be edited.
Submitted: 1 year ago.
Category: Email
Expert:  GeekGal replied 1 year ago.

Hi there! My name is***** am a computer professional with over 15 years of experience with both Mac and Windows computers, phones, tablets, and printers. I'm sorry to hear that you are having this problem. It would be my pleasure to assist you with this. How do you access your email? Are you using the built-in MAC MAIL app or a third party app like Thunderbird or Eudora or OUTLOOK for MAC?