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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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I have had 2 Chrome Gmail accounts 10 years. Somehow Firefox

Customer Question

I have had 2 Chrome Gmail accounts for over 10 years. Somehow Firefox Mozilla became my browser and google Chrome was eliminated from my computer I can still access my Emails by goind though Chrome but then that crazy gal wants me to rein-roll. When I try to enroll in my accounts they observe that my name and password ***** already been used. I really don't want to enroll under another name unless I have to.
thanks Arnold ***@******.*** ***@******.***
P.A. I'm going to check for virus
Submitted: 1 year ago.
Category: Email
Expert:  Bryan replied 1 year ago.

Hi, and thank you for asking your question.

Just to clarify, are you not able to access your emails for one or both of your Gmail accounts now?

May I connect with you remotely to troubleshoot the issue now?

Please reply back to me below; thank you.