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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I cannot email photos using gmail. Messages get to the

Customer Question

I cannot email photos using gmail. Messages get to the Outbox, then an error screen pops up. How can I fix this problem?
Submitted: 1 year ago.
Category: Email
Expert:  Martin replied 1 year ago.

Hello June and welcome.

Sorry to hear you're having trouble with your computer.

When did the problem start?

May I connect with you remotely and troubleshoot the issue directly?

Regards,
Martin

Expert:  Martin replied 1 year ago.

Thank you. Please accept the remote support offer, then From your computer click the following link:

https://ngmt.screenconnect.com/?Session=b2ad1430-a4e4-4da5-826e-08a24dd4100d

Then click Join your session -->

And run (open) the program that gets downloaded Elsinore.ScreenConnect.Client

Let me know once you've done that or if you need additional steps.

Martin