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Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6251
Experience:  B.Tech, I have 10+ years of experience in fixing email issues.
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Why is the matter with my email? I t' s crazy! You sent a

Customer Question

Why is the matter with my email? I t' s crazy! You sent a telephone number saying it was mine. I have NEVER SENT .MY PHONE number to anyone on line. Then when I tried to fix it. You had the same number. I am 91 and Don't see very well. I hit what I thought was "continue" then I reized it was "confirm"' I did not mean to confirm it and now - no gmail that's working right. You said, "Secure your account." I don't know how or what you mean. Sorry!
V
Submitted: 1 year ago.
Category: Email
Expert:  Sandy replied 1 year ago.

Hi, I'm Sandy and I look forward to help you today.
I'm sorry about the issue.

May I connect with you remotely(over secure network session) to check/fix the issue directly?
Secure Remote support($14) can save a lot of time. I will fix the issue while you stay in front of your computer. It is 100% safe and secure.

We have fixed millions of computers over remote session and have an A+ rating with the Better Business Bureau website
http://www.bbb.org/greater-san-francisco/business-reviews/professional-services-general/justanswer-in-san-francisco-ca-82403

Expert:  Sandy replied 1 year ago.

Once you accept the secure remote support offer, please click the link:

http://www.justanswer.com/remotedesktop/join.aspx?Session=551fda3b-6ad3-4d0f-bd2c-dc2d05c76d6f

Scroll down on that page and click "I Agree".

Download/allow and run this program to start secure remote session.

Expert:  Sandy replied 1 year ago.

If you need phone support, please let me know.

To check your emails, please click the link: https://gmail.com

You can update your phone and recovery email settings under the link:

https://myaccount.google.com/security?hl=en#signin

Also, you can update your gmail account recovery details under the link given below:

And if you can take a second to rate my service(click stars at the top of the screen and click Submit), that would be greatly appreciated. You can continue working with me even after rating.

Expert:  Sandy replied 1 year ago.

Are you there? Please reply back to me at the box given below.

Expert:  Sandy replied 1 year ago.

Click the link: https://gmail.com

Expert:  Sandy replied 1 year ago.

Hi Mary,

Click the link:

https://gmail.com

And check your emails.

You can change the recovery details as suggested under my previous answer.

Please take a second to rate my service(click stars at the top of the screen and clickSubmit