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Bhavik Joshi
Bhavik Joshi, Computer Software Engineer
Category: Email
Satisfied Customers: 587
Experience:  Product Developer at Computer Science Corporation
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My laptop was recently sent to the dealer where I purchased

Customer Question

My laptop was recently sent to the dealer where I purchased the laptop as it was freezing up on me and very slow. A clean up was done and my laptop returned to me. When I connected my laptop I could not get into my email account. I spoke to Creagh and he said that maybe the clean up has deleted my imbedded password. It's been over a week now and all I do is go around in circles and still cannot get into my account and all our accounts and bills come in thru my email and some bills are coming due and I cannot check my account.
Submitted: 1 year ago.
Category: Email
Expert:  Viet - Email Tech replied 1 year ago.


I'm sorry about the issue. Can you please confirm the email address you are having issue with?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Please reply at the box below. Thank you,

Expert:  Bhavik Joshi replied 1 year ago.

Hi , Please tell me you hotmail email id.Are you able to login to you email account using web version ?

Expert:  Bhavik Joshi replied 1 year ago.

I can also take control of your PC and do this for you.