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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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Forgot windows login password

Customer Question

Forgot windows login password
Submitted: 1 year ago.
Category: Email
Expert:  Byron replied 1 year ago.

Hi Denise. My name is***** you for your question and the opportunity to assist.

Is this the Windows login on a Windows 10 computer?

Expert:  Byron replied 1 year ago.

Can you tell me the email address that is showing on your login screen?

Customer: replied 1 year ago.
Windows 7 ***@******.***
Expert:  Byron replied 1 year ago.

Just to verify, your computer is running Windows 7?

Expert:  Byron replied 1 year ago.

On your login screen, just above where you enter your password,

does it show your email address?

Expert:  GeekGal replied 1 year ago.

Hi there! I'm sorry Byron has opted out but my name is ***** ***** I would be happy to help you with this.

Please give me just a moment to type out clear detailed instructions for you.