Need Help With Email? Ask Your Email Questions Online
I am the person that will be helping you today.
I must ask a question or two before we begin. Thank you in advance for taking the time to answer.
Who is your e-mail provider? Please, do not enter your full email address. If you do that, it will be blocked. For that reason, please tell me what comes after the @ sign.
Which program do you use to access your email (Outlook, Mac Mail, Entourage, Internet Explorer, Firefox, etc)?
P.S. If you do not know the answers to any of my questions or are confused about something, please let me know by replying on this page.
Thank you for the update. May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.
Okay, you are the boss. Please, test this once; click one of the links in your email, copy the address that it sends you to, and paste it here for me.
At this point, I would suggest you contacting your Email Administrator for your corporate email provider. The problem is on their end. Whey can easily fix this on their end when you explain the issue to them. The problem is that the redir.aspx file is not prefaced with the correct exchange/email server.
I look forward to hearing your feedback concerning whether or not your problem is fixed.
I hope to hear back that all is working. If this is so, please do not forget to rate my help on the top of this page (choose the number of stars and click the Submit button). If it is not, please respond below.
I will be standing by,Jason
In the future, if you wish to work with me, ***** *****, you may ask your question at the following page. To keep them handy, you may wish to bookmark or favorite one of the pages that are listed below. To be sure that it is sent to me, preface the question with "For ***** ***** Only!".