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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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AndI have had a Yahoo acct can't remember how. a, Not until

Customer Question

Hi Pearl, my name is***** andI have had a Yahoo acct for I can't remember how long.a
JA: Have you contacted anyone about your account?
Customer: Not until now, have not had any trouble before.
JA: What troubleshooting have you tried?
Customer: the only one I tried kept giving me weird answers.
JA: The email expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: Can't think of anything else.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Email Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: Email
Expert:  Sandy replied 1 year ago.

Hi, I'm Sandy and I look forward to help you today.
I'm sorry about the issue.

Do you remember your Yahoo ID? Have you tried to reset the account password?

May I connect with you remotely(over secure network session) on your Windows computer to check/fix the issue directly?
Secure Remote support($14) can save a lot of time. I will fix the issue while you stay in front of your computer. It is 100% safe and secure.

We have fixed millions of computers over remote session and have an A+ rating with the Better Business Bureau website
http://www.bbb.org/greater-san-francisco/business-reviews/professional-services-general/justanswer-in-san-francisco-ca-82403

Expert:  Sandy replied 1 year ago.

Please reply back to me. I will help you step by step. Thank you.

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