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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I can't get into my account. I try to get password changed

Customer Question

I can't get into my account. I try to get password ***** but i don't recieve an email. What is happening?
Submitted: 1 year ago.
Category: Email
Expert:  Yvette replied 1 year ago.

What type of email account is it (hotmail, yahoo, gmail, etc.)?

Customer: replied 1 year ago.
hotmail.
Expert:  Yvette replied 1 year ago.

OK. What happens when u click "Forgot my password"?