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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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As of noon on Sat, email files and incoming messages do not

Customer Question

As of noon on Sat, email files and incoming messages do not show up on screen.
Cannot create messages.
Can fwd atch, such as newspaper articles, to addressees.
Please note that I am not in the least technical, and this sort of thing is difficult for me.
Could you call me? (###) ###-####
Submitted: 1 year ago.
Category: Email
Expert:  Jason Fenoglio replied 1 year ago.

Hi my name is ***** ***** I can assist you. I can remotely connect to you PC to resolve the issue however it is an additional charge. We have you run a small program on you PC provided by a link and the program is removed as soon as we resolve your issue. This will ensure that we resolve your problem quickly. Would you be interest in this? Otherwise, we can talk through the problem in the chat window.

Expert:  Jason Fenoglio replied 1 year ago.

Hi there! Are you still in need of assistance?