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Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 36565
Experience:  Over 15 year experience in Email Systems and Programs
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My email address is. When I try to select my I mail I get a

Customer Question

My email address is***@******.***. When I try to select my I mail I get a pop up on my iPad screen that says "cannot get mail server has failed". Daemon is my server. I called them why the server has failed they tell me they can't helper because it is an issue I have to work out through yahoo. I need help and I need to talk to a human being because when try chat modes I keep going around in circles and get nowhere. Can you help me?
Submitted: 1 year ago.
Category: Email
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you hold the home and power buttons for about 10 seconds on the iPad until you see the apple logo then release.

Let the iPad restart and tell me if it clears the error please.

Customer: replied 1 year ago.
Do you mean the power button on my iPad a which will turn my iPad off" and what home button are you referring to?
Customer: replied 1 year ago.
Waiting response to my last question
Expert:  Richard replied 1 year ago.

Yes, and the home button is the main button on the front, with the square in it

Let me know the results please

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