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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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Am trying to set up my mini ipad, connected it to wi fi but

Customer Question

am trying to set up my mini ipad, connected it to wi fi but what i thought was my password, is not connecting
Submitted: 1 year ago.
Category: Email
Expert:  Sandy replied 1 year ago.

Hi, I'm Sandy and I look forward to help you today.

I'm sorry about the issue.

I understand that you're not able to connect to wireless on your mini iPad.

Are you able to connect wireless on any other device like mobile phone or computer?

Customer: replied 1 year ago.
I do not wish to proceed with this. Please refund my money to my account
Expert:  Sandy replied 1 year ago.

I'm ready to help you with this step by step. If you need phone support, please let me know.

Apple ID password *****'t work to connect wireless on iPad.

You can find your router wireless password ***** visiting Or


password=admin or password

Customer: replied 1 year ago.
As I stated before. my problem could not be fixed by you at apple, it was a problem with telstra & I would appreciate a refund of my money. You have taken the deposit & wrongly taken the balance because you were not able to fix my problem