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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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Yahoo mail impossibly slow when typing messages. Nothing

Customer Question

Yahoo mail impossibly slow when typing messages. Nothing happens for ages, then the letters come in a rush. The system was fine till a couple of months ago. What's going on? And how do I fix it?
JA: How long have you had this issue with your Yahoo account?
Customer: A couple of months
JA: What troubleshooting have you tried?
Customer: None whatever; either I don't understand the instructions, or I'm afraid to try something which seems drastic, or I'm directed to something that doesn't exist (e.g. an EMPTY CACHE command, which just isn't where I'm told it should be.
JA: The email expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No, thanks.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Email Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: Email
Expert:  Kamil Anwar replied 1 year ago.

Hello & Welcome to JustAnswer. It looks like your system is running into several issues with Cache and Browser. Would you like me to connect with you remotely to fix this or would you like me to instruct you? Thanks