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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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I have used the same ID ever since I used email and when I

Customer Question

I have used the same ID ever since I used email and when I got this new computer the man who installed it changed my ID and my password ***** I am having a problem trying to use the computer because the new ID and password ***** work. I would like to have my ID I used for many years and also everyone who writes to me must be notified that makes it very hard to do as I can't send any mail unless I notified everyone by phone or postal mail. I have tried many ways to get this problem corrected as I am not able to do a lot of work on my computer. My ID is***@******.***. My password ***** have used was gypsey.
Submitted: 1 year ago.
Category: Email
Expert:  Martin replied 1 year ago.

Hello Regis,

When's the last time you had access to that ID?

Would you like me to recover access for you remotely?

Martin