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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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Several days ago there was a red tag? Attached to my email

Customer Question

Several days ago there was a red tag? Attached to my email screen telling me need to call may have a virus. Noticed did not have a new message posted since 5/30...still on the site usually use from icon there has been no new messages posted since that date. This morning the tag is gone. I had to type in to get new e mails, ...can u tell me if there has been or is a virus and what about the red tag. Is it safe to use my email.bill
Submitted: 1 year ago.
Category: Email
Expert:  Kamil Anwar replied 1 year ago.

Hello & Welcome to JustAnswer. It looks like your device is infected with a adware/hijacker. May i connect with you remotely to troubleshoot this issue directly? Thanks