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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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Searching on my AOL Mail does not work any more. It just

Customer Question

Searching on my AOL Mail does not work any more. It just gives zero results and say that it has 'fumbled it' and that I should try again --- I have but to no avail. These are names etc that I used to find easily.
JA: How long have you had this issue with your A.O.L. account?
Customer: just today
JA: What troubleshooting have you tried?
Customer: none
JA: The email expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Email Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: Email
Expert:  Bryan replied 1 year ago.

Hi, and thank you for asking your question.

Do you use the AOL Desktop software or any other browser, e.g. Internet Explorer, to access your AOL emails?

May I set up a secure remote session to troubleshoot the issue now?

Please reply back using the box below. Thank you.

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