How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I need help with my yahoo email: [email protected] I

Customer Question

I need help with my yahoo email:***@******.***. I seem to have a verus.
My email is sending emails to people without me prompting it. I get get Mailer-Daemon about 25-100 a day. This has been going on for about a year. I have reset
my password ***** times, but now it is sending radom emails to my contacts. Who and
how can you help me! I need this email. Debbie
Submitted: 1 year ago.
Category: Email
Expert:  Martin replied 1 year ago.

Hello Debbie,

Does it happen if you leave your computer off for a day?

It might be software on your computer doing it, I can help you figure out the underlying problem and get it fixed.