How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

My Aol site will not delete messages be they regular or

Customer Question

My Aol site will not delete messages be they regular or spam--it techs them but will not respond. I have made scans with my security system plus the iMac system and I have no invasions.
Submitted: 1 year ago.
Category: Email
Expert:  Jess M. replied 1 year ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. How do you access your AOL emails? Are you using a web browser like Safari? Or are you using an email program like the Mail app, the one with a postage icon on the dock?

Please let me know by replying to me here so that I can help you further.

Best regards,