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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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I received a security alert the other day from google.....i

Customer Question

I received a security alert the other day from google.....i made up a password ***** responded and no longer receive any email on my address***@******.***.....also google now says that my computer is located in comfort, mexico....I am in San Miguel de Allende, Mx. I think I have been hacked and don't know what to do the way I just changed my google password, hopefully to avoid more problems...thanks Kimberly
Submitted: 1 year ago.
Category: Email
Expert:  michelleclive replied 1 year ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Change your google gmail password ***** again right now and after you change it try to login to gmail and let me know once you successfully logged in.

Customer: replied 1 year ago.
i can log into gmail, just are not receiving any new emails.............
Expert:  michelleclive replied 1 year ago.

did you follow the steps i requested you for?

Customer: replied 1 year ago.
just let your company know that i will not be paying for this session
Expert:  michelleclive replied 1 year ago.

you posted this question with us to answer however i am replying to you in that regards.

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