How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dustin Your Own Question
Dustin, Email Specialist
Category: Email
Satisfied Customers: 13535
Experience:  Specializing in Thunderbird, Eudora, Outlook, Outlook for Mac, Mac Mail, Windows Live mail, Incredimail and a few others! Also Worked in The US Army as A Network Switching Systems Operator/Controller
Type Your Email Question Here...
Dustin is online now
A new question is answered every 9 seconds

Lost 1500 hotmail messages from hotmail account this am.

Customer Question

lost 1500 hotmail messages from hotmail account this am. There last night. Not in deleted box/ Can I recover?
Submitted: 1 year ago.
Category: Email
Expert:  Dustin replied 1 year ago.

Welcome to, my name is ***** ***** I will do my best to assist you.

Have you tried logging in and clicking the "recover deleted mail" blue text on the hotmail deleted folder p age?

If not, lets start there and try that first.

You have to allow popups, and once you do so and click recover deleted messages, wait.

A new window should open.. And after a few minutes it should show a list of messages with the choice at the top of recover or purge. Do not click purge!

That will let you restore any recently deleted messages. If you get stuck or run into any issues let me know. And if this works please remember to return and click and submit a rating to show that I was able to help you.

I strive to provide great service, and greatly appreciate a 5 star rating clicked and submitted when you are satisfied.. I always answer follow up questions.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.