Need Help With Email? Ask Your Email Questions Online
I am the person that will be helping you today.
I must ask a question or two before we begin. Thank you in advance for taking the time to answer.
Which program do you use to access your email (Outlook, Mac Mail, Entourage, Internet Explorer, Firefox, etc)?
P.S. If you do not know the answers to any of my questions or are confused about something, please let me know by replying on this page.
When did you delete the emails?
Thank you for the update. After you delete the emails, they are sent to your Trash/Deleted folder. Please, look in that folder to see if the emails are there. Are they?
Do you have a free AOL account or a paid account?
If they are not there, there is not much more you can do. I have run out of ideas.
For this reason, I am opting out of the question and allowing another expert the chance to help.
The next expert will see all that is on this page, so there will be no need to repeat anything.
When another expert picks this up, you will be notified by email.
Thank you for your patience.