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Ask Viet - Email Tech Your Own Question
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 37860
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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My email account was closed so I want to put my apple

Customer Question

my cox email account was closed so I want to put my apple account on my gmail which is my rescue account and remove cox. How do I do that?
Submitted: 1 year ago.
Category: Email
Expert:  Viet - Email Tech replied 1 year ago.

Hi,

I'm sorry about the issue. What's the error or message when deleting your cox?

Besides the iPad, do you also have a windows xp, vista, or 7, or 8, 10, or mac computer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Expert:  Viet - Email Tech replied 1 year ago.

Please try the following fix:

1. Click on the Apple website below:

https://appleid.apple.com

2. Sign in your Apple ID account.

3. Click on Edit on the right of the section Security.

4. Click on the x icon on the right of your gmail email address, then click on option Remove.

5. Click on Done on the right.

6. Next, click on Edit on the right of the section Account.

7. Click on the x icon on the right of your gmail email address, if shown, then click on option Delete.

8. Click on option Change Email Address...

9. Then enter your gmail email address.

10. Then click on Continue and continue following the instructions there.

When you are available, please reply at the box below to continue. Thank you.

Expert:  Viet - Email Tech replied 1 year ago.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,