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Hello & Welcome to JustAnswer. Thank you for your question.
May i connect with you remotely to troubleshoot the issue directly? Thanks
The issue is best suited for remote but if you wish to speak over the phone it would still be an additional service which another expert can provide as i am only able to assist remotely.
You need to accept the offer of remote service by clicking accept offer and then follow steps here to connect with me. At the moment, i am waiting for you to accept the remote request.
I'll have to take a look at this and for this reason i sent you the remote request. You need to accept it so i can login to your system to check this for you. If you don't want remote, then we can continue here but you'll have to tell me what the error is when you try to login to your emails. You need to click the option to accept remote service on your screen.
The remote service is an additional service. If you don't want remote, we can continue here. Let me know please.
They are now part of AT&T. You'll have to contact them through the AT&T page: https://www.att.com/esupport/index.jsp?