How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

Not receiving emails from my Brighthouse Acct. It is synced

Customer Question

Not receiving emails from my Brighthouse Acct. It is synced to my gmail acct. And today showed authentication error to the brighthouse acct. Also cannot receive any email on my Samsung galaxy S tablet.
JA: Got it. The Email Technician will be able to help you. Tell me a bit more about what's going on so he can help you best.
Customer: When I checked on the computer (HP laptop Windows 10) it showed authentication error with ([email protected]
JA: Is there anything else important you think the Email Technician should know?
Customer: Just no emails on my tablet for about 3 weeks. Started to show up and then the email would disappear. Now none are getting thru.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Email Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: Email
Expert:  Richard replied 1 year ago.
Hi there and welcomeTo check, the email address you have the issue with is [email protected] correct?