How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I have Outlook office 2010 on my old laptop (I am on it now)

Customer Question

I have Outlook office 2010 on my old laptop (I am on it now) and I have tried to export Email to new laptop. The problem is that the old outlook was a company and had network administrators, and had expired and i only used as email. Now, I cannot syncin to new laptop.I was on phone for hours with outlook MS folks and they gave up.I am on webmail on new laptop to read messages. How can I get rid of the old outlook2010. The message on my new laptop was that My email address was in use.
Submitted: 1 year ago.
Category: Email
Expert:  sudipto_dutta replied 1 year ago.
Honestly speaking, I did not get you at all, do you mean you want to configure your email address with your new laptop, so that you can use the email program to access your emails, instead of accessing webmail ?