Email

Need Help With Email? Ask Your Email Questions Online

Ask a Computer Expert,
Get an Answer ASAP!

Email

The following is my nephew in china,[email protected] I can't

Customer Question
The following is my nephew...
The following is my nephew in china,[email protected] I can't connect to it.
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Email Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: Just trying to communicate with him.
JA: Is there anything else important you think the Email Technician should know?
Customer: No
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Email Technician about your situation and then connect you two.
Submitted: 1 year ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 2 minutes by:
5/13/2016
Email technician: GeekGal, Email Support Specialist replied 1 year ago
GeekGal
GeekGal, Email Support Specialist
Category: Email
Satisfied Customers: 1,403
Experience: MIS Degree & 15 + years experience supporting email issues of all kinds
Verified
Hi there! My name is***** am a computer professional with over 15 years of experience with both Mac and Windows computers, phones, tablets, and printers. It would be my pleasure to assist you with this.
Ask Your Own Email Question
Email technician: GeekGal, Email Support Specialist replied 1 year ago
It looks like you put a period after the @ sign and before the qq. The email address should be***@******.*** not###-##-####.qq.com. Please try this and let me know how this works for you. If you need clarification or have additional questions I am happy to assist. I am committed to working with you until the problem is fully resolved.When your problem has been resolved, please kindly take a moment to rate my service. As an independent contractor for just answer, I do not receive credit for my answer and I am not compensated in any way without a rating of at least 3 stars. You can provide a rating by clicking on the stars and then clicking on submit. Please remember, don't rate until you are satisfied. If you need more help, please let me know so I can continue to work with you or allow me to "opt-out" so that other experts can assist you. Your complete satisfaction is my goal! Thank you!
Ask Your Own Email Question
Ask GeekGal Your Own Question
GeekGal
GeekGal
GeekGal, Email Support Specialist
Category: Email
Satisfied Customers: 1,403
1,403 Satisfied Customers
Experience: MIS Degree & 15 + years experience supporting email issues of all kinds

GeekGal is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

1,973 satisfied customers

Computer Software Support Specialist for more than 10 years

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Chris L.

Chris L.

Support Specialist

1,453 satisfied customers

Certified Email Expert with over 10 years experience.

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,299 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

639 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I have tried but unable to access my live .com account and
I have tried but unable to access my live .com account and my gmail account … read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,299 satisfied customers
I just selected aol PC cleanup and want to cancel it but I
I just selected aol PC cleanup and want to cancel it but I do not want to be charged for anything. How do I cancel? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,127 satisfied customers
We have lost all the email on my gmail account. I just check
I just check this morning and everything disappear,did no troubleshooting I have no knowledge of troubleshootinh … read more
Josh
Josh
It Support Specialist
Associate Degree
5,127 satisfied customers
Correst address for mail sent to my account. this is my
Second opinion] correst address for mail sent to my account. ***@******.*** this is my gmail account address… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
When I attempt to open The Breeders' Standard 2012, I get a
When I attempt to open The Breeders' Standard 2012, I get a screen for the 2018 version....and cannot get the 2012 version which John restored for me ages ago. Help! … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
1,973 satisfied customers
I cannot get a email. Nothing comes into my inbox. AOL. It's
I cannot get a email. Nothing comes into my inbox JA: Just to clarify, what email service provider are you using? Customer: AOL JA: How long has this been going on with your Aol account? What troubles… read more
Josh
Josh
It Support Specialist
Associate Degree
5,127 satisfied customers
I have several gmail account. All of them required
I have several gmail account. All of them required re-entering password. I enter p/w, the system freezes up. It is MacBook Pro 2015 … read more
Jason Jones
Jason Jones
AAS Information Technology
6,316 satisfied customers
Is there a way to set up an auto-reply in Thunderbird email
Is there a way to set up an auto-reply in Thunderbird email or do I need to add an Autoresponder app? … read more
Jeremy K
Jeremy K
Lecturer (Assistant Professor)
PhD
13 satisfied customers
Can you some how see if someone accessed my email around 5
can you some how see if someone accessed my email around 5 30 this am i logged (hit the green J then signed out, and think i saw as i was exiting that the last action had been around 530 thank you … read more
Jon
Jon
Bachelors Degree
390 satisfied customers
I can't get into my outlook gmail. I don't ever remember
I can't get into my outlook gmail. I don't ever remember have a pin number … read more
Josh
Josh
It Support Specialist
Associate Degree
5,127 satisfied customers
Over the past 24 hours I have had difficulty with getting my
Hello! Over the past 24 hours I have had difficulty with getting my e-mail messages to load on my iPhone and iPad. They are loading properly on my computer. I keep getting a message that says "loading… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Apparently my Facebook account has been hacked as it is
Apparently my Facebook account has been hacked as it is sending a friend request to myself … read more
Josh
Josh
It Support Specialist
Associate Degree
5,127 satisfied customers
My order number is 23886249. My mailing address is
My order number is ***** My mailing address is incomplete. Should be***** (the house number was not on the order confirmation). Please help to fix this error or I will not receive the product. Thank y… read more
Josh
Josh
It Support Specialist
Associate Degree
5,127 satisfied customers
I want to sign in my email address. I made a new address. so
I made a new address***@******.***. so every time I try to go my old address it sends me to the new one … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Connect. Bellsouth.net. Tablet. Current one. Not really jut
Please connect JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)? Customer: Bellsouth.net JA: How do you access your email most often? On a phone or tablet, or through a web browser? Custom… read more
Josh
Josh
It Support Specialist
Associate Degree
5,127 satisfied customers
I cannot log in to my account and it says it is no longer an
I cannot log in to my account and it says it is no longer an email adress. … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
17 satisfied customers
Need to finish membership form. Aol. I pad. Non the store
Non the store said I need to finish filling out membership form. E mail***@******.*** … read more
Josh
Josh
It Support Specialist
Associate Degree
5,127 satisfied customers
My email addrees is not being recognized by most site what
my email addrees is not being recognized by most site what oughtI do?/ … read more
Bryan
Bryan
IT Consultant
8,745 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x