How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Randy Computer Tech Your Own Question
Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 9796
Experience:  Computer Technician
62741268
Type Your Email Question Here...
Randy Computer Tech is online now
A new question is answered every 9 seconds

Google chrome changed my email to***@******.*** and

Customer Question

google chrome changed my email to***@******.*** and i lost everything in my primary contacts. I need to go back to my other email which is***@******.***. can you help me. thank you
Submitted: 1 year ago.
Category: Email
Expert:  Randy Computer Tech replied 1 year ago.
Hi, My name is ***** ***** certified computer professional with over 10 years experience.I will be glad to assist you with this.I am sorry to hear that you are having this issue.Yes, I can help you with that.I will need to connect to your computer screen remotely in order to find your password ***** make the change.Click on the blue link below and allow the remote session to download and run please>http://www.justanswer.com/remotedesktop/join.aspx?Session=6caecc0a-e8f3-4100-aa16-0f21ee6c633b
Expert:  Randy Computer Tech replied 1 year ago.
do you still need help?
Customer: replied 1 year ago.
Hey Randy ,whats the 58 $ for thought you would get my old email back for that price
Expert:  Randy Computer Tech replied 1 year ago.
Yes, sorry about that. The remote support is usually an additional offer. I can do that for the initial fee. Please disregard the additional offer I will work on the Gmail password ***** then let you know when I can do the remote. Will that be okay?
Expert:  Randy Computer Tech replied 1 year ago.
let me know when you are available for the screen connect please?