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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I have been trying to establish a password ***** a service with

Customer Question

I have been trying to establish a password ***** a service with Equifax. Every time I try to reach the screen to which they direct me I get the message "Safari can't verify the identity of the website www.econsumer.equifax.com. and the certificate is labeled "this certificate was signed by an untrusted issuer" I don't go any furher for fear the site is being hacked. They tell me there is an adjustment that needs to be made at Safari. Where am I and how do I proceed?
Submitted: 1 year ago.
Category: Email
Expert:  Kamil Anwar replied 1 year ago.
It looks like your Mac OS X and Safari is out-dated. Your best option is to use Google Chrome. I can remote into your system to set this up for you. Would you like me to do that?
Customer: replied 1 year ago.
Yes, whatever will get me the service, as long as it doesn't cost a fortune.
Customer: replied 1 year ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Kamil Anwar replied 1 year ago.
I sent request for remote service. Please accept it then follow steps here to connect with me.