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Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6175
Experience:  I have 7+ years of experience in fixing emails issues.
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I have two gmail accounts, both loaded onto an iPad. When I.

Customer Question

I have two gmail accounts, both loaded onto an iPad. When I. Try to go to mail, the iPad sys the passwords or ids don't match. When I go to google recovery and enter the same information, it tells me that I h have entered the existing passwords. How to solve??
John Fritzinger
Submitted: 1 year ago.
Category: Email
Expert:  Sandy replied 1 year ago.
Hi, I'm Sandy and I look forward to help you today with the best answer possible.I'm sorry about the issue.I will work with you until this gets fixed. This is a question and answer session. Please do not hesitate to reply back to me at the box given below. I suggest you to create new password ***** your gmail account: You change your Gmail account password ***** under:https://accounts.google.com/b/0/EditPasswd?hl=en After creating the new password ***** one account, you can signout of this account as given under: Click the link: http://mail.google.com/?logout And then login into another account and change its password:https://accounts.google.com/b/0/EditPasswd?hl=enNow, enter the new password ***** iPad. You can also try to reset the gmail account password ***** given under:Click the link:https://www.google.com/accounts/recovery/verifyuserChoose "I don't know my password".Enter your email address and click Continue and follow on screen instructions to create a new password.If you have any other query regarding this issue, please do not hesitate to let me know. Please take a second to rate my service by clicking stars at the top of the screen then submit. Bonus/tip is highly appreciated. Thank you, ***** *****
Expert:  Sandy replied 1 year ago.
Hi,I'm following up with you to see how everything is going.Do you still need help with this? If you have any other query regarding this issue, please do not hesitate to let me know. Else please take a second to rate my service by clicking the stars at the top of the screen then submit, that would be greatly appreciated.Thank you, ***** *****

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