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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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I'm needing help with my email. I formerly had a gmail

Customer Question

I'm needing help with my email. I formerly had a gmail account. I currently don't use that account. I currently have an iCloud account which I use. For the past 2 weeks I am getting a message on my phone and iPad to sign into my gmail account. I also get the message to sign into my iCloud account. When I do either the password ***** work and the security question for my iCloud account, which is my DOB is said to be wrong. I have been to the Apple Store and on an apple call with a gentleman who sent me to you. Can you help me?
Submitted: 1 year ago.
Category: Email
Expert:  Cody replied 1 year ago.
Hello. My name is ***** ***** I will be assisting you today.
Expert:  Cody replied 1 year ago.
Can you login here with your icloud account?
Expert:  Cody replied 1 year ago.
Checking in to see if you still need help with this issue, if so please reply at your convenience.