How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
49766785
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I placed an order to FiltersFast.com on 4-29-2016 and then

Customer Question

I placed an order to FiltersFast.com on 4-29-2016 and then clicked PayPal to make the payment. Your company confirmed the last 4 digits of my credit card MC ****
but you did not send payment to FiltersFast. Please advise. Joann H****
Submitted: 1 year ago.
Category: Email
Expert:  Jess M. replied 1 year ago.
Hi Joann, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.I am very sorry about your issues. You are contacting us here in JustAnswer.com. We are not affiliated with FiltersFast or Paypal but I can assist you with this problem.Have you checked with your credit card company to confirm if you were NOT charged for that purchase?Please let me know by replying to me here so that I can help you further.Best regards,Jess