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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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I have an HP Pavilion

Customer Question

I have an HP Pavilion Entertainment PC, maybe 2013 purchase. Unfortunately, I have forgotten login password. Laptop says I need to use a Password ***** CD. Do nothave one. Mustget into PC. Please help. Patty
Submitted: 1 year ago.
Category: Email
Expert:  Cody replied 1 year ago.
Hello. My name is ***** ***** I will be assisting you today.
Expert:  Cody replied 1 year ago.
To get the password ***** we would need access to a working computer and a blank CD.
Customer: replied 1 year ago.
Let me look around. MAC has no CD port.
Expert:  Cody replied 1 year ago.
Customer: replied 1 year ago.
Cody, please cancel this inquiry and refund the $30 paid to paypal. I remembered the password. Please advise when the $30 has been officially refunded to me.
Expert:  Cody replied 1 year ago.
sent in request, you'll have to follow up here;

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