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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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My computer has a problem sending messages from***@******.***-

Customer Question

My computer has a problem sending messages from***@******.***- check with provider
Submitted: 1 year ago.
Category: Email
Expert:  Bryan replied 1 year ago.
Hi, and thank you for asking your question. Do you use any email program, e.g. Outlook, to access your Gmail emails? May I set up a quick, secure remote session to check the issue now? Please reply back using the box below. Thank you.
Customer: replied 1 year ago.
My computer has a problem sending messages from***@******.*** Check with provider.Computer OS: Windows 7
Browser: Chrome
Expert:  Bryan replied 1 year ago.
Okay, no issues. Let's get started with a remote session now, which will allow me to connect directly to your screen and assist you with the email issue. Please open up the following link: the page that opens up, click "I Agree."Download the remote file when prompted, and then OPEN/RUN the "Elsinore Screen Connect" file downloaded (at the bottom of your browser window.) I'll then be connected; thank you.
Expert:  Bryan replied 1 year ago.
You seem to have gone offline now; please leave me a reply when you are back on, and we will take this further. Thank you.

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